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F.A.Q.

FAQ

How should Rhinofloor be installed ?

Does Rhinofloor have an enviromental policy for domestic products ?

Are Rhinofloor cushioned floors suitable for use in conservatories ?

What steps can I take to protect my Rhinofloor from physical damage ?

What steps can I take to protect my Rhinofloor from staining ?

What kind of rugs or mats can I use on my Rhinofloor ?

Is Rhinofloor suitable for wheelchair users ?

Can the flooring be coved up the wall like a commercial installation – in a wet-room for example ?

Does Rhinofloor offer accessories such as Cold Weld fluid, if not where can this be purchased ?

Can our flooring be used with underfloor heating ? Does the underfloor heating need to be insulated before fitting Rhinofloor ?

Is my Rhinofloor Slip resistant ?

If my question is not listed here, how can I get an answer ?


How should Rhinofloor be installed ?
Our vinyl flooring installation information explains all of the necessary steps to correctly install your cushioned vinyl floor.

Does Rhinofloor have an enviromental policy for domestic products ?
Yes, you can download a copy of the policy here.

Are Rhinofloor cushioned floors suitable for use in conservatories ?
Rhinofloor cushioned floors, which are recommended for use in conservatories, are: Rhinofloor Elite Tiles, Rhinofloor Elite Woods, Rhinofloor Elite Professionnal and Rhinofloor Contract Flair and Design. These ranges are most suitable as they are made up of a more solid structure and are able to cope with the changes in temperature. The flooring should be loose laid or fully adhered using an epoxy adhesive (F Ball and Company are excellent suppliers). This adhesive will ensure the flooring is held firmly in place even when the temperature gets very high. All other fitting requirements are as standard.

What steps can I take to protect my Rhinofloor from physical damage ?
The most common form of physical damage is indentation marking from high pressure points; e.g. stiletto heels, legs/castors from furniture or appliances. Rhinofloor recommends the use of "castor cups" wherever possible. In the kitchen avoid damage from appliances by placing a sheet of hardboard between the appliance and the floor, when moving the appliance simply slide from one hardboard sheet to another.

What steps can I take to protect my Rhinofloor from staining ?
Use a doormat near external doors (see note on mats below). Wipe up all spots and marks as quickly as possible. Scuffs and stains maybe removed by diluted solution of household ammonia or white spirit.

What kind of rugs or mats can I use on my Rhinofloor ?
We do not recommend the use of rubber or latex-backed mats because the chemical (antioxidant) used to keep the backing from becoming brittle can permanently stain your floor. We suggest a non-staining vinyl- backed mat or woven rug that is colourfast. Most of these products are identified "colourfast« the manufacturer.

Is Rhinofloor suitable for wheelchair users ?
The Elite and Contract collections are most suitable for use with wheelchairs; however because the tyres contain rubber this can ultimately result in some discolouration. To prevent this happening we recommend choosing darker colours, which will hide any discolouration, which shows.

Can the flooring be coved up the wall like a commercial installation – in a wet-room for example ?
This is not recommended – it is not designed for wet rooms, although it is suitable for rooms, which are, wet i.e. kitchens and bathrooms.

Does Rhinofloor offer accessories such as Cold Weld fluid, if not where can this be purchased ?
No. There are many companies who specialise in these products. Your retailer would be able to help with this.

Can our flooring be used with underfloor heating ? Does the underfloor heating need to be insulated before fitting Rhinofloor ?
Yes, our flooring can be used with under floor heating as long as the flooring does not exceed a temperature of 28 degrees C. It must also be installed following the standard fitting instructions, i.e. it should be laid onto a smooth, dry surface free from grit, paint etc.

Is my Rhinofloor Slip resistant ?
All Rhinofloor vinyl floorcoverings have a slip resistant surface meeting the R10 Slip resistant standard as a minimum. The Elite collection has greater slip resistance achieving R11.

If my question is not listed here, how can I get an answer ?
Please contact Rhinofloor by clicking here.